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Service bulletin PIT5471

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114874
Published by NHTSA2017-08-15
Manufacturer's numberPIT5471
Manufacturer's date2015-10-09
NHTSA componentSTRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT; EQUIPMENT

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the lift-gate actuator or strut that is going to be removed or replaced. If the actuator or strut comes loose off a ball stud after it has been reinstalled. Technician will need to replace the ball stud or ball stud w/bracket, the actuator or strut, and ensure the ball socket clips are properly orientated and seated to prevent it from reoccurring.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
CADILLAC ESCALADE2015, 2016
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016
CHEVROLET TAHOE2015, 2016
GMC YUKON2015, 2016
GMC YUKON XL2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
19-NA-2552024-11-15. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0564F2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0564E2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.