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Service bulletin PIT5355

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114765
Published by NHTSA2017-08-15
Manufacturer's numberPIT5355
Manufacturer's date2014-12-03
NHTSA componentVISIBILITY:WINDSHIELD

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have creak, pop, tick or itch type noise from the windshield area while driving the vehicle when the ambient temperature is below ?6.5° Celsius (20° Fahrenheit). If the technician has completed the latest version of PI1120 and the concern is still present the windshield will need to be replaced.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Windshield

Vehicles listed
CHEVROLET EQUINOX2012, 2013, 2014, 2015
GMC TERRAIN2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
060089026N2018-06-04. Service bulletin. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
05-08-48-001C2018-06-04. Service bulletin. This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PI12902018-05-29. Service bulletin. This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
PI1120A2018-05-29. Service bulletin. This preliminary information bulletin provides a procedure on how to correct the customers concern of a creak or popping from the windshield area when cold.
05-08-48-001D2018-05-29. Service bulletin. This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
PI0754A2018-04-16. Service bulletin. This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
PI1120B2017-12-22. Service bulletin. This preliminary bulletin provides a procedure to lubricate the windshield molding to correct the customers concern of the windshield creaking or popping when cold.
PI11202017-10-15. Service bulletin. This preliminary bulletin provides information on Creak or Pop Type Noise Coming from Windshield Area During Cold Ambient Temperatures Condition.
PIT54352017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a creak, pop, tick or itch type noise from the center of the dash or base of the windshield area while driving the vehicle. Technician will need to gain access to the center bracket under the cowl. Technician will need to apply 3M? Urethane Sealer part number 08609, between the bracket and bulkhead and around the bracket itself.