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Service bulletin PIC6121

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114677
Published by NHTSA2017-08-15
Manufacturer's numberPIC6121
Manufacturer's date2015-08-18
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that will the radio display stay on when accessing the Integrated Center Stack compartment door. This is a normal operating characteristic of this model year vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CADILLAC ATS2015, 2016
CADILLAC CTS2015, 2016
CADILLAC ELR2015, 2016
CADILLAC ESCALADE2015, 2016
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2015, 2016
CADILLAC XTS2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT5370C2024-04-01. Service bulletin. Unable to Insert Or Eject Discs.
PIT53622024-04-01. Service bulletin. OnStar And XM Antenna Malfunction Setting.
PIT53582024-04-01. Service bulletin. Repetitive Popping Noise From All Speakers.
PIT53562024-04-01. Service bulletin. Radio Does Not Display The Correct Song When Listening To An Ipod.