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Service bulletin PIC4740E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114539
Published by NHTSA2017-08-15
Manufacturer's numberPIC4740E
Manufacturer's date2015-05-13
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Trouble codes named

C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, U2106

Vehicles listed
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013, 2014
CADILLAC SRX2007, 2008, 2009
CADILLAC STS2006, 2007, 2008, 2009, 2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
10V4140002010-09-13. EQUIPMENT
20101892010-06-07. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
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PIP5129B2024-04-22. Service bulletin. Engine Exchange Program for 2014 Model Year Has Ended.
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIE0291A2024-04-08. Service bulletin. Engineering Information.
PIE02912024-04-08. Service bulletin. Engineering Information.
PIC5929A2024-04-08. Service bulletin. Tire Learning Active Message On At Startup
PIC59292024-04-08. Service bulletin. Tire Learning Active Message on at Startup.