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Service bulletin PIC5910C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114482
Published by NHTSA2017-08-15
Manufacturer's numberPIC5910C
Manufacturer's date2015-04-22
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B124B sym 04 in the HMI module. Technician should check the USB port operations if no issue found it should be considered a false code and no components should be replaced. If the USB port is inoperative technician should follow published Service Information diagnosis for Auxiliary Audio Input Malfunction.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Trouble codes named

B124B

Vehicles listed
BUICK LACROSSE2014, 2015
BUICK REGAL2014, 2015
CADILLAC ATS2015
CADILLAC CTS2015
CADILLAC ELR2015
CADILLAC SRX2015
CADILLAC XTS2015
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2015
CHEVROLET IMPALA2015
CHEVROLET SILVERADO 25002015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015
CHEVROLET TAHOE2015
GMC CANYON2015
GMC SIERRA 25002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT5387B2024-04-01. Service bulletin. Radio HVAC IPC Blank Out When Operating A Snow Plow.
PIT5378C2024-04-01. Service bulletin. Radio Display May Momentarily Flicker When Vehicle Is First Started.
PIT53622024-04-01. Service bulletin. OnStar And XM Antenna Malfunction Setting.