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Service bulletin 17-NA-102

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114004
Published by NHTSA2017-08-15
Manufacturer's number17-NA-102
Manufacturer's date2017-04-03
NHTSA componentELECTRICAL SYSTEM:WIRING

NHTSA's summary

This technical bulletin provides a procedure to replace the active shutter wiring harness to correct the codes that may have set .

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Wiring and fuses

Vehicles listed
CADILLAC ATS2016, 2017
CADILLAC CTS2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
17-NA-2922021-04-14. Service bulletin. Malfunction Indicator Lamp (MIL) Illuminated - DTC P3409 and/or P3433 Condition Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: • P3409 • P3433 Cause This condition may be caused by a wiring issue with both/either the cylinder 2 deactivation solenoid oil control valve circuit and/or the cylinder 5 deactivation solenoid oil control valve circuit. These codes may be active or stored in history. • This may also be a repeat concern. Correction Note: When replacing the solenoids, ensure there are no terminal issues at the connector. To correct this condition, refer to the information below: • If vehicle was built between 4/13/2017 and 8/7/2017, it will be necessary to replace both right and left bank Cylinder Deactivation Solenoids (AFM OCV). • If vehicle was built outside the date range, check for any terminal issues at the connector. If no trouble found, follow SI diagnostics for the applicable DTC.
17NA2922019-05-13. Service bulletin. This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.
100089005G2019-05-13. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
100089005H2019-03-18. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
180252018-10-09. Service bulletin. 18025 - Customer Satisfaction Program - Certain vehicles may have been built with an owner manual and label which provide inaccurate information about one of the vehicle?s electrical centers. Remove and install the replacement electrical center fuse identification label. Print the applicable replacement owner manual section and insert into vehicle owner manual.
10-00-89-005E2018-05-21. Service bulletin. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
17NA2922018-04-23. Service bulletin. This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.
10-00-89-005F2017-10-05. Service bulletin. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
PI1519B2017-08-15. Service bulletin. This preliminary informational bulletin provides a procedure to complete a wire to wire repair on vehicles with the condition of Stop/Start System Malfunction or DTC P1064, P1065, P1066, P1068, P1069, P1070, P1074, P1077, P1078, P1079, P107A, P107B, P107C, P107D, P107E, P107F, P108A, P108B, P108C, P108D, P108E or P108F Set
10-00-89-005F2017-07-18. Service bulletin. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.