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Service bulletin PIT5124B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113329
Published by NHTSA2017-08-15
Manufacturer's numberPIT5124B
Manufacturer's date2017-01-12
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that within 10 seconds after startup the radio will mute and phone icon displays on the radio for up to 15 seconds and then returns back to normal operation. Technician will need to use the OnStar system to contact an OnStar advisor and request a full unit configuration. Technician will need to contact General Motors Technical Assistance Center if the concern is still present.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHEVROLET AVALANCHE2011
CHEVROLET SILVERADO2011
CHEVROLET SUBURBAN2011
CHEVROLET TAHOE2011
GMC SIERRA2011
GMC SIERRA DENALI2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2011
GMC YUKON DENALI2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V2670002018-04-26. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0689B2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned.
PI0657A2024-04-29. Service bulletin. Liftgate Paint Damage Evident at Lower Outer Edge of Applique.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53532024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.