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Service bulletin PIT4214E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113097
Published by NHTSA2017-08-15
Manufacturer's numberPIT4214E
Manufacturer's date2013-05-15
NHTSA componentSTRUCTURE:BODY:HATCHBACK/LIFTGATE

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the Power Rear Lift-gate may reverse when closing. Technician will need to remove the lift-gate sill plate and cycle the power lift-gate closed to see if the concern still exists. If the concern is corrected, properly install the lift-gate sill plate. Technician will also need to inspect the lift-gate weather-strip seal for being fully installed on the body.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013
SATURN OUTLOOK2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V4150002015-06-30. STRUCTURE:BODY:HATCHBACK/LIFTGATE
20152802015-06-25. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
99-08-51-001F2023-07-14. Service bulletin. This service bulletin provides information on Paintless Dent Repair Process.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0754F2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIP5358B2022-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PI0653F2022-06-13. Service bulletin. This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PI0281I2022-04-22. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.