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Service bulletin PIC5851

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112975
Published by NHTSA2017-08-15
Manufacturer's numberPIC5851
Manufacturer's date2013-04-17
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

NHTSA's summary

This Preliminary Information communication provides information to the technician with a diagnostic tip on USB ports inoperative using multi-media interface tester. Technician should be advised the Multi-Media Interface Tester should not be used on vehicles with a base radio for testing USB function.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHEVROLET IMPALA2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
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PIT5344D2024-04-01. Service bulletin. CD Player Inoperative.
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PIT5332B2024-04-01. Service bulletin. HD Radio Turns On Unwanted When Using Radio Station Voice Command.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).