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Service bulletin PI0521E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112822
Published by NHTSA2017-08-15
Manufacturer's numberPI0521E
Manufacturer's date2016-03-24
NHTSA componentSEATS

NHTSA's summary

This preliminary informational bulletin provides a procedure to reposition the driver or passenger seat and install shims to correct a condition of a creak noise originating from the seat track due to a malfunction within the seat mount.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
BUICK ENCLAVE2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TRAVERSE2011, 2012, 2013, 2014, 2015, 2016
GMC ACADIA2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V8330002015-12-11. SEATS
20141812014-05-21. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
21930Aa2024-01-08. Service bulletin. Third Row Seat Crossbar Weld
21930A2024-01-08. Service bulletin. Third Row Seat Crossbar Weld
PIT51702023-12-26. Service bulletin. Power Seat Moves In Short Bursts and/or Heated Seats
PIT51702023-12-11. Service bulletin. Power Seat Moves In Short Bursts and/or Heated Seats
PIE0509B2019-09-23. Service bulletin. This engineering information (EI) closure ends the need for information from the field for a condition of drivers seat track will not adjust forward and/or backwards and becomes seized.
PIE0509A2019-07-01. Service bulletin. This engineering informational bulletin is requesting information from the field to determine a root cause for a condition of drivers seat track will not adjust forward and/or backwards and becomes seized. This PIE revision adds the Acadia, XT5, Traverse and Enclave Models.
060850009J2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
12-09-41-002B2018-06-11. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
06-00-89-029K2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.