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Service bulletin PIE0509A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10161973
Published by NHTSA2019-07-01
Manufacturer's numberPIE0509A
Manufacturer's date2019-05-16
NHTSA componentSEATS

NHTSA's summary

This engineering informational bulletin is requesting information from the field to determine a root cause for a condition of drivers seat track will not adjust forward and/or backwards and becomes seized. This PIE revision adds the Acadia, XT5, Traverse and Enclave Models.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
BUICK ENCLAVE2016, 2017, 2018, 2019
CADILLAC XT52017, 2018, 2019
CHEVROLET MALIBU2016, 2017, 2018, 2019
CHEVROLET TRAVERSE2016, 2017, 2018, 2019
GMC ACADIA2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20215222021-08-20. Seats And Restraints
15V8330002015-12-11. SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIC6048P2024-09-11. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIT61802024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
21930Aa2024-01-08. Service bulletin. Third Row Seat Crossbar Weld
21930A2024-01-08. Service bulletin. Third Row Seat Crossbar Weld
PIT5893A2023-03-13. Service bulletin. This Preliminary information communicates that power liftgate actuators have been returned for warranty due to improper removal procedures. The technician is instructed on how to properly remove the power liftgate actuator from the vehicle without damaging it.
21-NA-2122022-12-07. Service bulletin. This service bulletin provides information for dealers/technicians on Front Seat Adjuster Track Service Part Availability Separate from Complete Seat Cushion Frame Assembly.
21-NA-2122022-05-06. Service bulletin. This service bulletin provides information for dealers/technicians on Front Seat Adjuster Track Service Part Availability Separate from Complete Seat Cushion Frame Assembly.
PIT58932022-03-14. Service bulletin. This Preliminary information communicates that power liftgate actuators have been returned for warranty due to improper removal procedures. The technician is instructed on how to properly remove the power liftgate actuator from the vehicle without damaging it.
17NA3842021-12-20. Service bulletin. This service bulletin provides repair information to correct a customer concern of a squeak, rattle or creak coming from the second row/rear seat area.