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Service bulletin PIP5007B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112734
Published by NHTSA2017-08-15
Manufacturer's numberPIP5007B
Manufacturer's date2013-01-22
NHTSA componentENGINE AND ENGINE COOLING:EXHAUST SYSTEM

NHTSA's summary

This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without Diagnostic Trouble Codes)" to evaluate and clear the Exhaust Fluid Quality Poor Driver Information Center message.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Exhaust and emissions

Trouble codes named

P207F, P20EE, P2BAD

Vehicles listed
CHEVROLET EXPRESS2010, 2011, 2012, 2013
CHEVROLET SILVERADO2011, 2012, 2013
GMC SAVANA2010, 2011, 2012, 2013
GMC SIERRA2011, 2012, 2013
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
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03-06-01-023I2025-01-17. Service bulletin. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
19-NA-2192024-12-17. Service bulletin. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.