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Service bulletin PIP5065

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112447
Published by NHTSA2017-08-15
Manufacturer's numberPIP5065
Manufacturer's date2012-10-04
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have a ticking noise when driving above 30 miles per hour in third and fourth gear. Technician will need to replace the Reaction Carrier and the Low and Reverse Roller Clutch.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET EXPRESS2010, 2011, 2012, 2013
CHEVROLET SILVERADO2010, 2011, 2012, 2013
GMC CANYON2010, 2011, 2012
GMC SAVANA2010, 2011, 2012, 2013
GMC SIERRA2010, 2011, 2012, 2013
GMC SIERRA DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
13V0010002013-01-02. POWER TRAIN:AUTOMATIC TRANSMISSION; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
11V3370002011-06-28. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0690B2024-04-29. Service bulletin. MIL Illuminated.
PI0690A2024-04-29. Service bulletin. MIL Illuminated.
147302023-12-18. Service bulletin. Torque Converter Clutch Wear
121382023-12-04. Service bulletin. Transmission Dipstick Tube Fracture
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PI11542021-04-28. Service bulletin. Delayed 1-2 Upshift While Driving at or Below 15 Percent Throttle Condition/Concern Some customers may comment that during the first few launches after a key cycle, they experience a delayed 1-2 upshift. If the vehicle has no diagnostic codes, the delay in the 1-2 shift may be driver induced. If the vehicle has diagnostic codes, address these diagnostic codes prior to using this bulletin. On a level surface if the vehicle is launched from a stop at light throttle (less than 15%), then the throttle is closed before reaching 16 km/h (10 mph), then the throttle is opened and held to less than 15%, there could be a 1-2 upshift delay. This delay will last until the vehicle exceeds 24 km/h (15 mph) or the driver drops back to closed throttle.
06-00-89-031D2021-04-20. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification