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Service bulletin PIC5784A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112161
Published by NHTSA2017-08-15
Manufacturer's numberPIC5784A
Manufacturer's date2014-08-11
NHTSA componentSTEERING:COLUMN LOCKING:ANTI-THEFT DEVICE; STEERING

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Technician will need to have the Steering Column Lock actuator several times while listening to the column lock actuator cycle. Technician will replace the Steering Column Lock actuator if the locking is much louder the unlocking.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20202912020-06-25. Steering
20184632018-08-30. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIE02712024-04-08. Service bulletin. Engineering Information.
15NA0462024-02-12. Service bulletin. Driver Steering Wheel Airbag Not Flush With Steering Wheel and/or Difficulty Depressing Airbag to Engage Horn
PIT5076C2023-12-26. Service bulletin. Learning Issues When Repairing Service Stability/Traction Message.
PIC57292023-12-11. Service bulletin. Squeak Noise Heard When Turning Steering Wheel.
PIC57272023-12-11. Service bulletin. Squeak Noise Heard When Turning Steering Wheel
PIC5714A2023-12-11. Service bulletin. Steering Wheel Control Next Or Previous Favorite Switch Operation.