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Service bulletin JA16GI-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10110985
Published by NHTSA2017-08-10
Manufacturer's numberJA16GI-17
Manufacturer's date2016-11-23
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Please be advised that Service Action K426, Gateway Module (GWM) Stay Awake - Battery Drain, has been reinstated with immediate effect.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JAGUAR XE2017
JAGUAR XF2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_NOV2023_302023-12-07. Service bulletin. Startup battery keeps draining / Vehicle will not start
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.
SSM760232023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SFCC_APR2023_322023-05-03. Service bulletin. Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM719742023-02-06. Service bulletin. Diagnosing the BMS when DTC B11DB-87 is logged.