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Service bulletin SB-17-16-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10110753
Published by NHTSA2017-08-04
Manufacturer's numberSB-17-16-001
Manufacturer's date2017-05-01
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA's summary

The 100 kWh HV battery on some Model S and Model X vehicles could lead to a no-start condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Hybrid and electric drive, 12-volt battery, High-voltage battery

Vehicles listed
TESLA MODEL S2017
TESLA MODEL X2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-15-16-003 R12017-08-04. Service bulletin. It is possible to accidentally break off the aeroshield support tab from the HV Battery. If the tab breaks, the mid aeroshield is not fully supported, reducing the aerodynamic efficiency of the vehicle. The operation of the HV Battery is not affected.