Service bulletin TJ31578.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10110162
Published by NHTSA	2017-08-03
Manufacturer's number	TJ31578.1.0
Manufacturer's date	2016-06-22
NHTSA component	STRUCTURE:BODY:TAILGATE

NHTSA's summary

If inner support in tailgate panel comes loose when the panel is removed, Glue the inner support according to provided method.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
VOLVO V60	2015, 2016, 2017
VOLVO V60CC	2016, 2017
VOLVO V70	2008, 2009, 2010
VOLVO XC60	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
VOLVO XC70	2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
12V101000	2012-03-14. STRUCTURE:BODY
09V463000	2009-12-01. STRUCTURE:BODY:ROOF AND PILLARS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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TJ27316-7-2-2018	2019-04-08. Service bulletin. Technical Journal TITLE : Keyless Drive receiver issues ( short remote control range , key messages ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27316 - PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 03 13 FUNC GROUP : FUNC DESC : 3669 Miscellaneous Page 1 of 6 Attachment File Name File Size External_Antennas.jpg 0.0554 MB Keyless_Remote_Receiver.jpg 0.0316 MB Keyless_Remote_Receiver_2 . jpg 0.0269 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 0 - 0 - 0 - 0 134 0 - 0 - 0 - 0 135 0 - 0 - 0 - 0 136 0 - 0 - 0 - 0 156 0 - 0 - 0 - 0 CSC Customer Symptom Codes Code Description XM Alarm / Other alarm problems VZ Locking / unlocking / Other central locking problems IV Text window and warning symbol / Text message XI Remote control / Does not work 3T Doors / Hard to open / From the outside 1K Tailgate / trunk lid / Automatic opening / closing does not work ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 27316 DTC Diagnostic Trouble Codes Control Module Code Fault Type KVM U201F13 Intermittent Text KVM = Keyless Vehicle Module RKE = Remote Keyless Entry TRX = Transmitter Receiver DESCRIPTION : This journal contains additional fault tracing information for issues with the Keyless Drive function . P3 vehicles with Keyless Drive may experience intermittent or permanent problems with the receiver causing one or more of the following symptoms : 1 . Short range when using the remote control buttons ; the customer needs to be very close to the vehicle instead of the normal range of up to 20 meters ( 60 ' ) . 2 . ? Car Key Not Found ? message during failed start attempt . 3 . ? Key Removed From Car ? message when the car i
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