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Service bulletin bs3538e

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10109986
Published by NHTSA2017-08-03
Manufacturer's numberbs3538e
Manufacturer's date2016-01-28
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Wheelhouse kick-plates may come loose.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
NOVA BUS LFS2013 to 2014
NOVA BUS LFS2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V3230002022-05-11. EQUIPMENT; EXTERIOR LIGHTING
16V4120002016-06-08. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
LI5228E2022-05-05. Service bulletin. DEF tank Head Unit GEN4 N8900882 is no longer available in service, it is replace by the new DEF tank Head Unit GEN5 N8910051
FT4389R12021-04-02. Service bulletin. ITS Box Shelves Loose
LI4494E2021-03-04. Service bulletin. Engine compartment junction block scheduled maintenance. This document is an addendum to Nova Bus Maintenance Manual section 19-401, outlining the need to monitor the condition of junction blocks and correct when required.
LI3978E2021-03-04. Service bulletin. Information about the engine coolant. Coolant types should not be mixed in the engine.
LI4995E2021-03-04. Service bulletin. Engine compartment junction block scheduled maintenance. This document is an addendum to Nova Bus Maintenance Manual section 19-401, outlining the need to monitor the condition of junction blocks and correct when required.
LI5011E2021-02-02. Service bulletin. Recommendations on the disinfection of vehicles as well as products and precautions to be taken.
FT4997R12021-01-05. Service bulletin. Passengers seat back cracked inspection
FT4715R12021-01-05. Service bulletin. Passengers Seat Back Cracked
LI4915E2020-11-04. Service bulletin. New style CNG Spheros is not fit, form and function as compared to the old heater.
LI4968ER12020-11-04. Service bulletin. Auxiliary heater Thermo 350 is discontinued. The Thermo Plus unit will replace the current unit only if the whole unit needs to be replaced. There is no need to retrofit any buses with the new Thermo Plus units. Replacement parts are available for the current Thermo/Thermo-S units already installed.