Service bulletin ZE5_WEP_Dealer L

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10109476
Published by NHTSA	2017-08-01
Manufacturer's number	ZE5_WEP_Dealer L
Manufacturer's date	2014-10-29
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN

NHTSA's summary

Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related a U760E Torque Converter Shudder. In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 - 50 mph. Although the Torque Converter is covered by Toyota's New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers' ownership experience. Toyota is now extending the warranty coverage for repairs related a Torque Converter Shudder. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
TOYOTA CAMRY	2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-SB-0312-17	2018-11-05. Service bulletin. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0034-14. ? The Parts Information section has been updated. Service Bulletin No. T-SB-0034-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2012 ? 2014 model year Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure below to address this condition.
T-SB-0247-12	2018-04-23. Service bulletin. Some 2012 ? 2013 model year Camry and 2013 model year Venza vehicles equipped with 2GR-FE engines may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P219A or P219B present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Please follow the repair procedure below to address this condition.
T-SB-0034-14_Obs	2018-04-23. Service bulletin. TSB: Rev2_ OBSOLETE NOTICE November 16, 2017: This bulletin is now obsolete. Please see T-SB-0312-17.
ZE5_Toyota POL14	2018-04-02. Service bulletin. Warranty Bulletin Policy: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 - 50 mph.
ZE5_Dealer Packa	2018-03-12. Service bulletin. Dealer Package: Date 02/15/18 ZE5 previously stated that LSC E03 had to be completed prior to performing ZE5. LSC E03 is now expired and is no longer a prerequisite for ZE5. Language stating this requirement has been removed.
ZE5_Toyota POL14	2018-03-12. Service bulletin. Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph.
ZE5_Toyota POL14	2018-03-12. Service bulletin. Warranty Bulletin Policy: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph.
T-SB-0045-15	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 model year Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 40 - 80 kph (25 and 50 mph). The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.
T-SB-0034-14 Rev	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.
T-SB-0034-14 Rev	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.