Service bulletin ZE5_Toyota POL14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10129943
Published by NHTSA	2018-03-12
Manufacturer's number	ZE5_Toyota POL14
Manufacturer's date	2018-02-01
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

Warranty Bulletin Policy: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
TOYOTA CAMRY	2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-SB-0312-17	2018-11-05. Service bulletin. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0034-14. ? The Parts Information section has been updated. Service Bulletin No. T-SB-0034-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2012 ? 2014 model year Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure below to address this condition.
T-SB-0247-12	2018-04-23. Service bulletin. Some 2012 ? 2013 model year Camry and 2013 model year Venza vehicles equipped with 2GR-FE engines may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P219A or P219B present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Please follow the repair procedure below to address this condition.
T-SB-0034-14_Obs	2018-04-23. Service bulletin. TSB: Rev2_ OBSOLETE NOTICE November 16, 2017: This bulletin is now obsolete. Please see T-SB-0312-17.
ZE5_Toyota POL14	2018-04-02. Service bulletin. Warranty Bulletin Policy: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 - 50 mph.
ZE5_Dealer Packa	2018-03-12. Service bulletin. Dealer Package: Date 02/15/18 ZE5 previously stated that LSC E03 had to be completed prior to performing ZE5. LSC E03 is now expired and is no longer a prerequisite for ZE5. Language stating this requirement has been removed.
ZE5_Toyota POL14	2018-03-12. Service bulletin. Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph.
T-SB-0045-15	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 model year Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 40 - 80 kph (25 and 50 mph). The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.
T-SB-0034-14 Rev	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.
T-SB-0034-14 Rev	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.
T-SB-0045-15	2017-08-14. Service bulletin. TSB: Some 2012 - 2014 model year Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 40 - 80 kph (25 and 50 mph). The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition.