Service bulletin SSM 46514
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10109011 |
| Published by NHTSA | 2017-08-01 |
| Manufacturer's number | SSM 46514 |
| Manufacturer's date | 2017-04-07 |
| NHTSA component | EQUIPMENT:APPLIANCE:AIR CONDITIONER |
NHTSA's summary
Some F-Super Duty vehicles equipped with a 6.7L engine may exhibit intermittent lack of A/C performance. If root cause for lack of performance is diagnosed to be caused by the air inlet mode door remaining in mid travel position, it may be due to the heating ventilation air conditioning (HVAC) module not completing the initial key on self test of the actuator. To correct this condition, reprogram the HVAC module to the latest calibration using IDS release 104.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 19980 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Heating and air conditioning
| FORD F-250 SD | 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
|---|---|
| SSM 51947 | 2023-10-06. Service bulletin. Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data. |
| SSM 50636 | 2022-03-29. Service bulletin. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages. |
| SSM 50375 | 2021-12-27. Service bulletin. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites. |
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| CSC15B32 | 2021-12-20. Service bulletin. Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and |
| TSB160001 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C |
| 20M06-S2 | 2021-11-02. Service bulletin. Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine; Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 REASON FOR THIS SUPPLEMENT Claim Preparation and Submission: Updated Customer Concern Code. Owner Notification Mailing Schedule: Owner Mailing date revised. |
| 21N05 | 2021-04-03. Service bulletin. Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present |
| 21N02 | 2021-04-03. Service bulletin. Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present |