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Service bulletin 16-NA-004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108620
Published by NHTSA2017-07-18
Manufacturer's number16-NA-004
Manufacturer's date2017-07-18
NHTSA componentELECTRICAL SYSTEM:IGNITION; STEERING:HYDRAULIC POWER ASSIST SYSTEM; ENGINE

NHTSA's summary

This technical bulletin provides a procedure to locate and repair the engine wiring harness that has rubbed on the fuel pump cover creating a short and correct the customers concern of a engine no start or no p/s.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Engine, Steering, Ignition, Power steering

Vehicles listed
CHEVROLET EQUINOX2012, 2013, 2014, 2015, 2016
GMC TERRAIN2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIT5119B2023-12-26. Service bulletin. Intermittent Remote Keyless Entry Inoperative.
PIT5076C2023-12-26. Service bulletin. Learning Issues When Repairing Service Stability/Traction Message.
120232002A2023-12-04. Service bulletin. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)
120089002A2023-12-04. Service bulletin. Requesting a New Key Code for Customer with Lost or Stolen Keys
PIC5650K2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
21NA1472021-08-09. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
13-02-32-001B2018-05-29. Service bulletin. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
13-02-32-001C2018-05-29. Service bulletin. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
PIT5119E (1)2018-05-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
PIT5119E2018-05-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.