Service bulletin A16-028

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10108081
Published by NHTSA	2017-06-29
Manufacturer's number	A16-028
Manufacturer's date	2017-03-01
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

SERVICE BULLETIN - THERE IS A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT HIGHWAY SPEEDS BETWEEN 45–70 MPH UNDER LIGHT THROTTLE. INCORRECT LEARNING VALUES IN THE TCM SOFTWARE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
HONDA CIVIC	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
DLR-02-26-2016	2021-05-19. Service bulletin. Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
JW8-16-001	2021-05-13. Service bulletin. There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle. While the issue is intermittent, it is likely you will experience the issue at some point.
A19-027	2019-03-14. Service bulletin. Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) to set.
AHPa12212018901	2019-01-05. Service bulletin. "Dealer message - On December 5, 2018, American Honda announced a product update campaign for certain 2017-18 CR-V vehicles with the 1.5L turbo engine that were sold in 21 cold-weather states. Today, American Honda is expanding the scope of this product update to include certain 2016-18 Civic vehicles with the 1.5L turbo engine. This applies to vehicles in the same 21 states. This product update also addresses concerns related to engine oil dilution due to various control unit software/threshold settings."
A18-137_V2	2019-01-05. Service bulletin. "Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."
A18-137	2019-01-05. Service bulletin. "Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich)."
APaS07092018903	2018-08-06. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05312018901	2018-06-11. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS160802	2017-09-14. Service bulletin. Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.
A17-049	2017-08-31. Service bulletin. Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth® Audio skips. ? There is no sound from Apple CarPlay? after connecting Bluetooth®, then USB. ? Cannot turn on Bluetooth®. ? Bluetooth® turns off or disconnects by itself. ? Starting vehicle causes Bluetooth® to disconnect. ? Bluetooth® Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth® HandsFreeLink®(HFL). ? Pandora® does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch® image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.