Service bulletin A15-038-9-22-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10106755
Published by NHTSA	2017-06-16
Manufacturer's number	A15-038-9-22-15
Manufacturer's date	2015-09-22
NHTSA component	EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

SERVICE BULLETIN - THE REMOTE ENGINE STARTER KEY FOB PANIC BUTTON IS NOT WORKING. ALSO, ALL FOUR DOORS UNLOCK WHEN PUSHING THE UNLOCK BUTTON ONCE INSTEAD OF UNLOCKING THE DRIVER’S DOOR ONLY. THE REMOTE ENGINE STARTER KEY FOB IS NOT PROGRAMMED CORRECTLY.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Latches and locks, Door latch, Software

Vehicles listed
HONDA CR-V	2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Service Bulletin	2017-07-17. Service bulletin. Service bulletin - The ACC OFF message appears on the MID while trying to activate the ACC. Another symptom, while driving the ACC OFF message may appear and turn off the ACC. The multipurpose camera unit software misinterprets settings.
PUD - 2015-16 CR	2017-06-29. Service bulletin. CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
PUD - 2015-16 CR	2017-06-29. Service bulletin. CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
ATS170205	2017-06-28. Service bulletin. TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
DLR MSG - RFV -	2017-06-19. Service bulletin. DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015 CR-VS WITH DOORS HARD TO OPEN OR CLOSE AT PDI. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
(KC0,1) CUSTOMER	2017-06-19. Service bulletin. EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS.
(KC0,1) CUSTOMER	2017-06-16. Service bulletin. CUSTOMER EMAIL - WE UNDERSTAND YOUR BUSY LIFESTYLE AND HOW INCONVENIENT IT WOULD BE IF YOUR VEHICLE HAS AN UNEXPECTED TRANSMISSION PROBLEM THAT WOULD DISRUPT YOUR SCHEDULE. TO PREVENT THIS FROM HAPPENING, WE HIGHLY RECOMMEND THAT YOU FOLLOW THE STEPS AND ADVICE IN THE VIDEO TO GET THIS IMPORTANT SOFTWARE UPGRADE FOR YOUR VEHICLE. HONDA WILL PROVIDE THIS SOFTWARE UPDATE AT NO CHARGE TO YOU.
(KC0,1) CUSTOMER	2017-06-16. Service bulletin. CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE.
(KC0,1) CUSTOMER	2017-06-16. Service bulletin. CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE.
DLR MSG - RFV -	2017-05-25. Service bulletin. DEALER MESSAGE - AMERICAN HONDA (AHM)IS INVESTIGATING CERTAIN 2015 CR-VS WITH DOORS HARD TO OPEN OR CLOSE AT PDI. TO FULLY UNDERSTAND THE CAUSE OFTHIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OFANYKIND.