Service bulletin Q612NAS1
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10106313 |
| Published by NHTSA | 2017-06-14 |
| Manufacturer's number | Q612NAS1 |
| Manufacturer's date | 2016-07-15 |
| NHTSA component | EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, Software
| LAND ROVER DISCOVERY SPORT | 2016, 2017 |
|---|---|
| LAND ROVER RANGE ROVER | 2016 |
| LAND ROVER RANGE ROVER EVOQUE | 2016, 2017 |
| LAND ROVER RANGE ROVER SPORT | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM75814 | 2023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update |
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| SSM76022 | 2023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. |
| SSM75855 | 2022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING |
| SSM75805 | 2022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD |
| SSM71360 | 2022-01-18. Service bulletin. Software Update. |
| SSM70258 | 2022-01-18. Service bulletin. Software Update. |
| LTB00619NAS1 | 2021-12-13. Service bulletin. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards |
| SFCC_NOV2021_25 | 2021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard |
| SFCC Jul20_26 | 2020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements |
| SSM74813_Attach | 2020-05-29. Service bulletin. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. |