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Service bulletin SSM74813_Attach

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175829
Published by NHTSA2020-05-29
Manufacturer's numberSSM74813_Attach
Manufacturer's date2020-05-05
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT

NHTSA's summary

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER DISCOVERY2017
LAND ROVER DISCOVERY SPORT2015
LAND ROVER RANGE ROVER EVOQUE2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V7510002020-12-03. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM:SOFTWARE
20V6830002020-11-05. ELECTRICAL SYSTEM:SOFTWARE
20V5170002020-08-27. ELECTRICAL SYSTEM:SOFTWARE; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
20V1430002020-03-12. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
18V3370002018-05-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SFCC_JAN2022_162022-02-04. Service bulletin. EMISSION RECALLS - FUELING ADAPTIONS
BIG5JAN_282022-02-04. Service bulletin. EMISSION RECALLS - FUELING ADAPTIONS
SSM702582022-01-18. Service bulletin. Software Update.
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC Jul20_262020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
JLRTB02017NAS22020-04-07. Service bulletin. The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.