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Service bulletin SSM72793

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10106277
Published by NHTSA2017-06-13
Manufacturer's numberSSM72793
Manufacturer's date2016-06-08
NHTSA componentEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

ISSUE: TOUCHSCREEN DIAGNOSTICS AND DTC B14AD-96 IS FLAGGED

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Trouble codes named

B14AD

Vehicles listed
LAND ROVER DISCOVERY SPORT2015
LAND ROVER RANGE ROVER EVOQUE2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM702582022-01-18. Service bulletin. Software Update.
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SSM74813_Attach2020-05-29. Service bulletin. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
LTB01261NAS32019-09-09. Service bulletin. The auto stop/start system does not function as expected.
SFCC Slide272019-08-19. Service bulletin. Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM743032019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work