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Service bulletin LTB00838NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10105784
Published by NHTSA2017-06-09
Manufacturer's numberLTB00838NAS1
Manufacturer's date2015-09-30
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL

NHTSA's summary

"SITUATION: THE BATTERY MAY BE FLAT BATTERY AND/OR THE ENGINE MAY NOT START. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) STAYING AWAKE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, 12-volt battery

Vehicles listed
LAND ROVER DISCOVERY SPORT2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM742842019-04-08. Service bulletin. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM738232018-04-23. Service bulletin. Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM736882018-01-29. Service bulletin. Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
SGI16-532017-09-08. Service bulletin. DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
Q634NAS12017-09-08. Service bulletin. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53.22017-08-25. Service bulletin. DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
Q634NAS22017-08-25. Service bulletin. SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SSM712782017-06-14. Service bulletin. ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
SSM726152017-06-13. Service bulletin. ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
SSM726152017-06-13. Service bulletin. ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.