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Service bulletin SSM73823

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10134903
Published by NHTSA2018-04-23
Manufacturer's numberSSM73823
Manufacturer's date2018-03-27
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
LAND ROVER DISCOVERY2016
LAND ROVER DISCOVERY2017, 2018
LAND ROVER DISCOVERY SPORT2015
LAND ROVER LR22007
LAND ROVER LR22008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
LAND ROVER LR32007, 2008, 2009
LAND ROVER RANGE ROVER2013, 2014, 2015, 2016, 2017, 2018
LAND ROVER RANGE ROVER EVOQUE2012, 2013, 2014, 2015, 2016, 2017, 2018
LAND ROVER RANGE ROVER SPORT2014, 2015, 2016, 2017, 2018
LAND ROVER RANGE ROVER VELAR2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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LTB00511NAS12022-06-13. Service bulletin. Technical Bulletin: Loss of Battery Charge
LTB00426NAS12022-06-13. Service bulletin. Technical Bulletin: Vehicle Battery Leak near Battery Terminal Posts
LTB00391NAS22022-06-13. Service bulletin. Technical Bulletin: Flat Battery
SFCC_APR2022_182022-05-06. Service bulletin. Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SSM649772022-01-18. Service bulletin. Vehicle Battery Questionaire - Land Rover have recently received reports that the main vehicle battery located in the spare wheel aperture has required replacement following a Midtronics tester check.
Q344NAS12021-12-13. Service bulletin. Technical Bulletin: Battery Cable Ground Connection
Q332NAS22021-12-13. Service bulletin. Technical Bulletin: Battery Retention