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Service bulletin SSM72399

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10105671
Published by NHTSA2017-06-08
Manufacturer's numberSSM72399
Manufacturer's date2015-08-31
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; STEERING:ELECTRIC POWER ASSIST SYSTEM

NHTSA's summary

"ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 – [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. CAUSE: THIS DTC HAS BEEN INCORRECTLY SET TO BE VISIBLE IN PRODUCTION SOFTWARE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Steering, Power steering, Software

Vehicles listed
LAND ROVER DISCOVERY SPORT2015, 2016
LAND ROVER RANGE ROVER2016
LAND ROVER RANGE ROVER EVOQUE2016
LAND ROVER RANGE ROVER SPORT2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM713602022-01-18. Service bulletin. Software Update.
SSM702582022-01-18. Service bulletin. Software Update.
LTB00619NAS12021-12-13. Service bulletin. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC Jul20_262020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SSM74813_Attach2020-05-29. Service bulletin. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.