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Service bulletin SSM 72343

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10105547
Published by NHTSA2017-06-07
Manufacturer's numberSSM 72343
Manufacturer's date2015-07-07
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE IS NOT AN ONSCREEN MESSAGE TO CONFIRM THE ACTIVATION HAS BEEN COMPLETED SUCCESSFULLY. CAUSE: A NEW VERSION OF THE INCONTROL TOUCH MAP UPDATER WAS RELEASED IN SDD 142.03. WHEN USING THE NEW VERSION FOR THE FIRST TIME IT MAY NOT DISPLAY A CONFIRMATION MESSAGE ADVISING THE ACTIVATION OF THE SD CARD HAS BEEN SUCCESSFUL."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER DISCOVERY SPORT2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM74813_Attach2020-05-29. Service bulletin. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
LTB01261NAS32019-09-09. Service bulletin. The auto stop/start system does not function as expected.
SFCC Slide272019-08-19. Service bulletin. Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM743032019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM739452018-11-13. Service bulletin. Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software.
SSM739392018-11-13. Service bulletin. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.