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Service bulletin SSM72284

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10104861
Published by NHTSA2017-06-06
Manufacturer's numberSSM72284
Manufacturer's date2015-05-21
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

NHTSA's summary

"ISSUE A CUSTOMER MAY EXPERIENCE THEIR TOUCH SCREEN RESETTING / GOING ""BLACK/BLANK"" DURING THEIR IGNITION CYCLE AND THEN RESTARTING AS IF THE IGNITION WAS CYCLED. THE LAND ROVER LOGO WILL APPEAR AND THE SYSTEM WILL FUNCTION NORMALLY AFTER THE RESET OCCURS. CAUSE TOUCH SCREEN SOFTWARE CONCERN"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER RANGE ROVER2015
LAND ROVER RANGE ROVER SPORT2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM713602022-01-18. Service bulletin. Software Update.
SSM702582022-01-18. Service bulletin. Software Update.
LTB00757NAS42021-12-13. Service bulletin. Technical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues
LTB00619NAS12021-12-13. Service bulletin. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
LTB01261NAS32019-09-09. Service bulletin. The auto stop/start system does not function as expected.
SSM743032019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM739652018-11-13. Service bulletin. ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
SSM739392018-11-13. Service bulletin. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM739392018-10-15. Service bulletin. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM739312018-10-15. Service bulletin. Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.