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Service bulletin SSM73931

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10145623
Published by NHTSA2018-10-15
Manufacturer's numberSSM73931
Manufacturer's date2018-06-22
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER DISCOVERY2017, 2018
LAND ROVER RANGE ROVER2013, 2014, 2015, 2016, 2017, 2018
LAND ROVER RANGE ROVER SPORT2014, 2015, 2016, 2017, 2018
LAND ROVER RANGE ROVER VELAR2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V1430002020-03-12. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
18V3370002018-05-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE
14V1630002014-03-31. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
DVD13911V1942022-10-24. Service bulletin. Land Rover SDD Software Update
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
DVD1320512022-06-13. Service bulletin. Software update.
DVD13302022-06-13. Service bulletin. Software update.
DVD138022022-06-13. Service bulletin. Before you install Software update 02.
DVD1372022-06-13. Service bulletin. Software update.
LTB00546NAS12022-06-13. Service bulletin. Technical Bulletin: Rear Seat Power Fold Feature Increase In Operational Time