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Service bulletin SSM 72268

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10104761
Published by NHTSA2017-06-06
Manufacturer's numberSSM 72268
Manufacturer's date2015-08-05
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

"ISSUE REPORTS HAVE BEEN RECEIVED OF USERS BEING UNABLE TO ACTIVATE A SECURE DIGITAL (SD) CARD, AS THEY EXPERIENCE A 'CONNECT ION ERROR ' WHEN USING THE INCONTROL TOUCH MAP UPDATER TOOL ON SYMPTOM DRIVEN DIAGNOSTIC (SDD). CAUSE THE SDD MACHINE HAS NOT BEEN ABLE TO COMMUNICATE TO THE SERVER DEDICATED FOR THE INCONTROL TOUCH MAP UPDATER TOOL ."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER DISCOVERY SPORT2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM74813_Attach2020-05-29. Service bulletin. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
LTB01261NAS32019-09-09. Service bulletin. The auto stop/start system does not function as expected.
SFCC Slide272019-08-19. Service bulletin. Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM743032019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM739452018-11-13. Service bulletin. Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software.
SSM739392018-11-13. Service bulletin. Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.