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Service bulletin Q380NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101626
Published by NHTSA2017-06-01
Manufacturer's numberQ380NAS1
Manufacturer's date2014-05-23
NHTSA componentVEHICLE SPEED CONTROL

NHTSA's summary

"SITUATION: THE AUTOMATIC SPEED LIMITER (ASL) DOES NOT OPERATE AND THE INDICATOR LAMP DOES NOT ILLUMINATE WHEN THE ASL SWITCH IS DEPRESSED. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Throttle and cruise control

Vehicles listed
LAND ROVER RANGE ROVER2014
LAND ROVER RANGE ROVER SPORT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LTB00580NAS12021-12-13. Service bulletin. Technical Bulletin: Hood Sound Insulator Seal Adrift
SSM721002021-11-08. Service bulletin. Supporting document for Q442 - Accelerator Pedal - a potential concern has been identified with the accelerator pedal on a small number of Range Rover and Range Rover Sport vehicles which may result in the vehicle entering restricted perfrormance mode.
LTB00693NAS32021-03-15. Service bulletin. One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SFCC_09AUG18_REV2018-11-05. Service bulletin. A customer may complain of a hesitation while accelerating from a "rolling stop".
SFCC09AUG18REVLR2018-10-22. Service bulletin. A customer may complain of a hesitation while accelerating from a "rolling stop".
LTB00584NAS42017-06-08. Service bulletin. "SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: • AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) • RADIO SEEK BUTTONS WILL NOT OPERATE • VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE • THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) • DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY • DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY • TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY • CRUISE CONTROL INOPERATIVE"
SSM721002017-06-06. Service bulletin. "ISSUED JANUARY 2015. ISSUE: A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE ACCELERATOR PEDAL ON A SMALL NUMBER OF RANGE ROVER AND RANGE ROVER SPORT VEHICLES WHICH MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. CAUSE: THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED LEADING TO AN INTERMITTENT CONNECTION."
SSM721002017-06-05. Service bulletin. "ISSUE: A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE ACCELERATOR PEDAL ON A SMALL NUMBER OF RANGE ROVER AND RANGE ROVER SPORT VEHICLES WHICH MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. CAUSE: THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED LEADING TO AN INTERMITTENT CONNECTION."
SSM719992017-06-02. Service bulletin. "ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE. THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE ""RADAR SENSOR BLOCKED” ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, “FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED”. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THESE MODELS. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR."
SGI14-182017-06-01. Service bulletin. "DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE AUTOMATIC SPEED LIMITER (ASL) DOES NOT OPERATE AND THE INDICATOR LAMP DOES NOT ILLUMINATE WHEN THE ASL SWITCH IS DEPRESSED."