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Service bulletin DLR MSG - HONDA

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10100215
Published by NHTSA2017-05-23
Manufacturer's numberDLR MSG - HONDA
Manufacturer's date2015-11-04
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE; ENGINE

NHTSA's summary

DEALER MESSAGE - ON NOVEMBER 4, WE ARE POSTING ON SIS REVISED SERVICE BULLETIN 15-046, VIBRATION WHILE DRIVING AND/OR STOPPED IN GEAR. THIS BULLETIN NOW INCLUDES COMPLETE REPAIR INFORMATION FOR CUSTOMERS WITH A CONCERN OF INTERMITTENT VIBRATION FELT THROUGH THE DRIVER’S SEAT. SEE THE REVISED BULLETIN FOR DETAILS. THIS REPAIR MAY INCLUDE A SOFTWARE UPDATE THAT MAY IMPACT VEHICLE FUEL ECONOMY. BE SURE TO READ THE BULLETIN INSTRUCTIONS CAREFULLY ALONG WITH THE ATTACHED CUSTOMER INFORMATION STATEMENT AND NOTE THAT CUSTOMER DISCLOSURE AND APPROVAL BEFORE SOFTWARE INSTALLATION MAY BE NECESSARY.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Engine, Transmission and driveline, Automatic transmission, Software

Vehicles listed
HONDA CR-V2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A15-0462018-10-01. Service bulletin. Service bulletin - Some customers have reported feeling one or more different vibrations felt primarily through the driver?s seat. The identified vibrations may occur under these conditions: ? Driving Mode 1: While stopped with vehicle in gear. ? Driving Mode 2: While between 1,000?1,200 rpm at takeoff.
A18-0722018-07-16. Service bulletin. Service bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of torque converter during extend off periods. During a cold start, when the torque converter is refilled, air gets trapped in the torque converter. This applies the lock up clutch, which stalls the engine.
Service Bulletin2017-07-17. Service bulletin. Service bulletin - The ACC OFF message appears on the MID while trying to activate the ACC. Another symptom, while driving the ACC OFF message may appear and turn off the ACC. The multipurpose camera unit software misinterprets settings.
PUD - 2015-16 CR2017-06-29. Service bulletin. CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
PUD - 2015-16 CR2017-06-29. Service bulletin. CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
ATS1702052017-06-28. Service bulletin. TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
(KC0,1) CUSTOMER2017-06-19. Service bulletin. EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS.
(KC0,1) CUSTOMER2017-06-16. Service bulletin. CUSTOMER EMAIL - WE UNDERSTAND YOUR BUSY LIFESTYLE AND HOW INCONVENIENT IT WOULD BE IF YOUR VEHICLE HAS AN UNEXPECTED TRANSMISSION PROBLEM THAT WOULD DISRUPT YOUR SCHEDULE. TO PREVENT THIS FROM HAPPENING, WE HIGHLY RECOMMEND THAT YOU FOLLOW THE STEPS AND ADVICE IN THE VIDEO TO GET THIS IMPORTANT SOFTWARE UPGRADE FOR YOUR VEHICLE. HONDA WILL PROVIDE THIS SOFTWARE UPDATE AT NO CHARGE TO YOU.
(KC0,1) CUSTOMER2017-06-16. Service bulletin. CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE.
(KC0,1) CUSTOMER2017-06-16. Service bulletin. CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFTWARE FREE OF CHARGE.