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Service bulletin ATS161101

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10100124
Published by NHTSA2017-05-23
Manufacturer's numberATS161101
Manufacturer's date2016-11-01
NHTSA componentENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP BECAUSE OF THIS ISSUE? • THE STARTER WON’T CRANK THE ENGINE, AND/OR THE VEHICLE WON’T SHIFT OUT OF PARK. • MULTIPLE INDICATORS ARE LIT ON THE INSTRUMENT PANEL, AND DTC U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND U0101 (GAUGE CONTROL MODULE LOST COMMUNICATION WITH A/T) ARE SET. • THERE’S NO COMMUNICATION WITH THE TRANSMISSION. WE CURRENTLY HAVE THIS ISSUE UNDER INVESTIGATION. SO FAR, WE’VE FOUND THE ROOT CAUSE IS THE TCM."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Transmission and driveline, Automatic transmission

Trouble codes named

U0038, U0101

Vehicles listed
HONDA CIVIC2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
AHPa122120189012019-01-05. Service bulletin. "Dealer message - On December 5, 2018, American Honda announced a product update campaign for certain 2017-18 CR-V vehicles with the 1.5L turbo engine that were sold in 21 cold-weather states. Today, American Honda is expanding the scope of this product update to include certain 2016-18 Civic vehicles with the 1.5L turbo engine. This applies to vehicles in the same 21 states. This product update also addresses concerns related to engine oil dilution due to various control unit software/threshold settings."
APaS070920189032018-08-06. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS053120189012018-06-11. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17060C2017-08-31. Service bulletin. Service bulletin - The vehicle will not come out of park, and will not crank and/or start. Additionally, multiple indicators are on with DTCs U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored. There is an internal malfunction with the transmission control module (TCM).
A17-0032017-06-30. Service bulletin. SERVICE BULLETIN - UNDER A VERY SPECIFIC HOT RESTART, THE CUSTOMER MAY COMPLAIN THE VEHICLE MAKES A GRINDING OR PUMP NOISE FOR ABOUT 2 SECONDS. SOME MAY ALSO DESCRIBE IT AS A STARTER NOISE. A PRESSURE CONTROL VALVE IS VIBRATING IN THE CVT LOWER VALVE BODY ON A HOT RESTART.
A16-0282017-06-29. Service bulletin. SERVICE BULLETIN - THERE IS A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT HIGHWAY SPEEDS BETWEEN 45–70 MPH UNDER LIGHT THROTTLE. INCORRECT LEARNING VALUES IN THE TCM SOFTWARE.
A17-0122017-06-28. Service bulletin. SERVICE BULLETIN - THE VEHICLE WILL NOT COME OUT OF PARK, AND WILL NOT CRANK AND/OR START. ADDITIONALLY, MULTIPLE INDICATORS ARE ON WITH DTCS U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND SOMETIMES U0101 (LOST COMMUNICATION) STORED. THERE IS AN INTERNAL MALFUNCTION WITH THE TRANSMISSION CONTROL MODULE (TCM).
A16-0182017-06-16. Service bulletin. SERVICE BULLETIN - BECAUSE OF CERTAIN KNOCK SENSOR CHARACTERISTICS, THE PCM MISINTERPRETS THE SENSOR’S SIGNALS AND SETS DTC P0326. UPDATE THE PGM-FI SOFTWARE TO REMEDY THIS CONDITION.
A16-0282017-01-05. Service bulletin. SERVICE BULLETIN - INCORRECT LEARNING VALUES IN THE TCM SOFTWARE MAY CAUSE A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT HIGHWAY SPEEDS BETWEEN 45–70 MPH UNDER LIGHT THROTTLE.