Service bulletin A15120G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10100031
Published by NHTSA	2017-05-22
Manufacturer's number	A15120G
Manufacturer's date	2015-12-10
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

"SERVICE NEWS ARTICLE - IF THE DISPLAY AUDIO (DA) SCREEN HAS DISPLAY-RELATED PROBLEMS, THEY’RE COMING FROM THE CENTER DISPLAY ASSEMBLY, NOT THE AUDIO UNIT OR AUDIO-NAVIGATION UNIT. TYPICAL DISPLAY-RELATED PROBLEMS INCLUDE THE FOLLOWING: • BLANK SCREEN • FLICKERING OR FLASHING SCREEN • DISCOLORED SCREEN • NO BACK LIGHTING • NO TOUCH RESPONSE"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
HONDA CIVIC	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A17-048	2022-09-14. Service bulletin. "Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: • Bluetooth® Audio skips. • There is no sound from Apple CarPlay™ after connecting Bluetooth®, then USB. • Cannot turn on Bluetooth®. • Bluetooth® turns off or disconnects by itself. • Starting vehicle causes Bluetooth® to disconnect. • Bluetooth® Audio sound will skip when receiving phone calls. • There are pairing problems with Bluetooth® HandsFreeLink®(HFL). • Pandora® does not play after HFL call ends. • GPS error code 1302 sets. • GPS initialization screen appears. • GPS shows inaccurate vehicle location. • Android Auto™ will not play. • Voice commands do not work. • Error message SXM check tuner appears. • System does not recognize “SXM” in voice commands. • LaneWatch® image will not display. • Audio power button does not work. • Home screen does not display app icons. • Screen locks and/or check tuner message appears. • Clock does not match between audio display and dashboard meter. • Incoming call screen stays on after ending the call. • HFL voice repeats the ALPHABET."
DLR-02-26-2016	2021-05-19. Service bulletin. Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
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APaS10162020906	2020-10-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS09102020907	2020-09-16. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.