Service bulletin SSM 46365

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10095644
Published by NHTSA	2017-03-17
Manufacturer's number	SSM 46365
Manufacturer's date	2017-02-07
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

SOME 2015-2017 F-150 VEHICLES EQUIPPED WITH A 6R80 TRANSMISSION MAY EXPERIENCE AN INTERMITTENT LOSS OF REVERSE ENGAGEMENT OR A NEUTRAL STATE WHEN PERFORMING A SPECIFIC SHIFT PATTERN. THIS MAY OCCUR AFTER SHIFTING FROM MANUAL 1 OR MANUAL 2 TO REVERSE AT LOW SPEEDS WHILE THE VEHICLE IS ROLLING. SHIFTING THE TRANSMISSION INTO PARK AND CYCLING THE IGNITION OFF AND BACK ON WILL RESTORE REVERSE ENGAGEMENT. NORMAL CHARACTERISTIC DO NOT ATTEMPT REPAIR.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
FORD F-150	2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V237000	2026-04-14. POWER TRAIN:AUTOMATIC TRANSMISSION
18V213000	2018-04-04. POWER TRAIN:AUTOMATIC TRANSMISSION
17V671000	2017-10-24. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT; POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
17V053000	2017-01-24. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 23-2350	2023-11-22. Service bulletin. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
21N08	2021-11-02. Service bulletin. Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine PCM Reprogram Due to Engine Shudder; Owner Letter sent
TSB 21-2315	2021-10-05. Service bulletin. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
21N03-S2	2021-09-30. Service bulletin. Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement; Owner letters are scheduled to mail during the week of September 27, 2021• Submitting Claims with Ford Protect for Balance Remaining: Added instruction on how to claim the customer paid portion of the FSA with Ford Protect.• Submitting Claims with Customer Loyalty Program for Balance Remaining: Added instruction on how to claim the customer paid portion of the FSA using CLP Funds. This program extends the warranty coverage of the engine cam phasers until January 1, 2023 provided the Repair Order (RO) date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before February 28, 2022
SSM 49821	2021-06-01. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 20-2306	2020-11-05. Service bulletin. The service part long block for 2017-2018 F-150 vehicles equipped with a 3.5L EcoBoost engine built at Kansas City Assembly Plant on or before 23-Feb-2018 or Dearborn Truck Plant on or before 26-Feb-2018 and 2018 Expedition/Navigator vehicles built on or before 19-Mar-2018 has been changed to a one piece oil pan design. To make sure there is proper fitment of the new long block with the one piece oil pan, replacement of the transmission cooler coolant lines and an engine harness modification will be necessary. To correctly install, follow the Service Procedure steps to complete the repair.
TSB 20-2191	2020-07-06. Service bulletin. Some 2017-2018 F-150 vehicles built on or before 10-Jul-2018 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters.
TSB18-2160	2018-07-23. Service bulletin. Some 2017-2018 F-150/Raptor, 2018 Expedition/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 20-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0741 and P1744 in the powertrain control module (PCM) or transmission control module (TCM). This may be due to a sticking torque converter clutch (TCC) valve in the main control valve body assembly. Follow the Service Procedure steps to correct the condition.
SSM 47170	2018-05-21. Service bulletin. Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 47093	2018-05-14. Service bulletin. 2017-2018 F-150/Raptor and 2018 Expedition/Navigator/Mustang vehicles equipped with a 10R80 automatic transmission require a new automatic transmission fluid, MERCONù Ultra Low Viscosity (ULV). It is important to positively identify the transmission and service with the correct fluid. Use only Motorcraft MERCONù ULV Automatic Transmission Fluid XT-12-QULV (WSS-M2C949-A) or equivalent when servicing a 10R80 automatic transmission. Using improper transmission fluid may result in internal transmission damage. For any further questions regarding the 10R80 transmission or fluid specification for 2017-2018 F-150 or 2018 Expedition/Mustang/Navigator Refer to WSM Section 307-01 - Specifications.