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Service bulletin SSM72986

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095238
Published by NHTSA2017-03-16
Manufacturer's numberSSM72986
Manufacturer's date2016-10-10
NHTSA componentSTRUCTURE:BODY; STRUCTURE:BODY:DOOR

NHTSA's summary

ISSUE: A CUSTOMER MAY PRESENT A VEHICLE WITH WATER TRAPPED / SOUND IN ITS REAR DOOR.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
JAGUAR XF2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20170652017-02-09. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM71863-12023-02-06. Service bulletin. Trunk / Boot lid operation - not lifting up all the way
SSM718632023-02-06. Service bulletin. Boot lid not lifting up all the way
SSM703782023-01-09. Service bulletin. No Communication with Chassis Control Modules after reconnecting battery. Chassis.
SSM626572022-05-31. Service bulletin. Hood / Bonnet Ajar Switch.
SSM532172022-05-31. Service bulletin. XF Bumper to Headlamp Gap.
SSM428322022-05-31. Service bulletin. Door Lock Cylinder Cover - Fitment at PDI / Replacement.
K436NAS12021-06-07. Service bulletin. Luggage compartment lid clash to bumper.
JTB00640NAS22021-01-08. Service bulletin. A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection,water may be found to be trapped in the door(s).
JTB00622NAS22021-01-08. Service bulletin. A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM .