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Service bulletin SSM71863

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10231234
Published by NHTSA2023-02-06
Manufacturer's numberSSM71863
Manufacturer's date2014-05-29
NHTSA componentSTRUCTURE

NHTSA's summary

Boot lid not lifting up all the way

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20170652017-02-09. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Jaguar_H504_20DEC242025-01-08. Other. A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM71863-12023-02-06. Service bulletin. Trunk / Boot lid operation - not lifting up all the way
UPS4812-5bNAS12023-01-09. Service bulletin. Update Prior to Sale: Front Subframe Bolts Incorrectly Torqued
SSM703782023-01-09. Service bulletin. No Communication with Chassis Control Modules after reconnecting battery. Chassis.
UPS4812-6bNAS22022-11-28. Service bulletin. Update Prior to Sale: Front Sub Frame Bolts Incorrectly Torqued
SSM69038Attachme2022-11-28. Service bulletin. XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
SSM689382022-11-28. Service bulletin. XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
JTB00160NAS32022-07-25. Service bulletin. Front Door Exterior Handle Sticking in the Open Position.
6188USA2022-06-27. Service bulletin. A limited number of 2012 model year Jaguar XF vehicles may have been manufactured away from process and in a limited number of cases the front subframe rear bolts have the incorrect torque applied.