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Service bulletin K392NAS3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094644
Published by NHTSA2017-03-11
Manufacturer's numberK392NAS3
Manufacturer's date2016-08-18
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO™ SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: • SYSTEM 'FREEZES' AND RESTARTS; • LOSS OF FAVORITES; • NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR • MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
JAGUAR XF2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_NOV2023_302023-12-07. Service bulletin. Startup battery keeps draining / Vehicle will not start
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.
SSM760232023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM719742023-02-06. Service bulletin. Diagnosing the BMS when DTC B11DB-87 is logged.
SSM719172023-02-06. Service bulletin. vehicles with battery charging warning lamp illuminated