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Service bulletin JTB00257NAS3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094349
Published by NHTSA2017-03-08
Manufacturer's numberJTB00257NAS3
Manufacturer's date2014-03-06
NHTSA componentTIRES; STEERING

NHTSA's summary

SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Tires

Vehicles listed
JAGUAR XJ2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM716782023-01-09. Service bulletin. Steering Column rake & reach inoperative
DVD134092023-01-03. Service bulletin. latest TSB SDD mapping
SSM718112022-11-28. Service bulletin. Steering Gear Transfer Pipe change
K161NAS22022-11-14. Service bulletin. Steering Gear Fixing
K161NAS12022-11-14. Service bulletin. Service Action: Steering Gear Pinion Bolt Torque
6195NAS22022-06-27. Service bulletin. STEERING GEAR FIXING.
6195NAS2022-06-27. Service bulletin. Steering Gear Pinion Bolt.
SSM741712019-03-25. Service bulletin. U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
JTB00650NAS12018-11-13. Service bulletin. The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls will not adjust the audio volume ? The radio 'seek' buttons do not operate ? Operation of the audio volume controls may cause the radio station to change ? InControl slow to operate (blank Touchscreen and then the Jaguar logo will appear) ? DTC (Diagnostic Trouble Code) B1D21-13 and U2013-02 may be stored
SSM73888 Attachm2018-07-16. Service bulletin. Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon