Service bulletin AHA2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

IN APPRECIATION FOR PURCHASING A SUBARU VEHICLE WITH NAVIGATION, SUBARU OF AMERICA, INC. (SOA) IS OFFERING OWNERS OF 2013 LEGACY/OUTBACK VEHICLES WITH AHA CAPABILITY A COMPLIMENTARY NAVIGATION SD CARD UPDATE WITH FREE INSTALLATION. THESE OWNERS WILL BE RECEIVING AN EMAIL AND A FOLLOW UP DIRECT MAILER FROM SOA DETAILING THAT OFFER IN EARLY JANUARY 2014. THE PROCEDURE IS VERY STRAIGHTFORWARD. CUSTOMERS’ WILL NEED TO SCHEDULE AN APPOINTMENT WITH THEIR DEALERSHIP TO SWAP OUT THE NAVI SD CARD LOCATED IN THE SLOT ON THE HEADUNIT, AS THIS PROCEDURE REQUIRES THAT A FUSE BE REMOVED TO PREVENT DAMAGE TO THE HEADUNIT. THE ENTIRE PROCEDURE IS QUICK AND EASY, AT ROUGHLY 20 MINUTES, AND SD CARDS CAN BE AVAILABLE WITHIN 7 DAYS OF PLACING THE ORDER. REFER TO SERVICE BULLETIN: 15‐169‐13 CUSTOMER SATISFACTION – NAVIGATION SD CARD UPDATE PROGRAM FOR 2013 LEGACY AND OUTBACK WITH SUBARU STARLINK™/AHA™ FOUND ON STIS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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