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Service bulletin 12-189-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10093118
Published by NHTSA2017-02-27
Manufacturer's number12-189-15
Manufacturer's date2015-09-23
NHTSA componentEQUIPMENT

NHTSA's summary

THIS BULLETIN PROVIDES INFORMATION ABOUT CHANGES MADE TO THE REAR SHELF TRIM TO ADDRESS CUSTOMER CONCERNS OF A RATTLING SOUND HEARD WHILE DRIVING OVER BUMPY / ROUGH ROADS. THE SOURCES OF THE RATTLE HAVE BEEN IDENTIFIED AS THE MOUNTING FOR THE CENTER STOP LAMP IN THE PACKAGE SHELF AND / OR THE SHELF ITSELF RATTLING AGAINST THE INSIDE OF THE REAR GLASS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
SUBARU IMPREZA2012, 2013, 2014
SUBARU WRX2015
SUBARU WRX STI2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20130632013-02-25. Accessories
13V0610002013-02-25. EQUIPMENT; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
WRE-22R2024-02-02. Service bulletin. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2015-2021 model year WRX STI vehicles, which may contain a defective back-up lamp switch.
07-207-22R2023-12-05. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
WRE-22R2023-12-05. Service bulletin. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2015-2021 model year WRX STI vehicles, which may contain a defective back-up lamp switch.
01-168-09R2023-09-05. Service bulletin. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
15-285-21R2023-08-02. Service bulletin. This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R2023-08-02. Service bulletin. This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
03-78-172023-06-05. Service bulletin. This bulletin announces a design change to the clutch release bearing.
PDIChecklist2023-05-08. Service bulletin. The 2015MY Dealer PDI Checklist Has Been Revised
18175142023-05-08. Service bulletin. Service Manual Corrections
1516813R2023-05-08. Service bulletin. Exchange Component Identification and procedures