Service bulletin G-193267

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10092767
Published by NHTSA	2017-02-23
Manufacturer's number	G-193267
Manufacturer's date	2014-06-03
NHTSA component	AIR BAGS

NHTSA's summary

14164 - CUSTOMER SATISFACTION. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH THE “PASSENGER AIR BAG” WORDING ON THE AOS (AUTOMATIC OCCUPANT SENSING) DISPLAY IS NOT BACK LIT. THIS CONDITION WOULD CAUSE THE “PASSENGER AIR BAG” WORDING TO NOT BE VISIBLE DURING NIGHTTIME DRIVING, WHICH COULD RESULT IN A DRIVER AND/OR PASSENGER WHO IS NOT FAMILIAR WITH THE VEHICLE BEING UNABLE TO TELL WHY THE “ON” AND/OR “OFF” TELLTALES ARE BEING ILLUMINATED. DEALERS ARE TO REWORK THE HEADLINER SIDE OF THE INLINE HARNESS TO ENABLE ILLUMINATION OF THE "PASSENGER AIR BAG" WORDING.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Air bags

Vehicles listed
CADILLAC CTS	2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
14164	2023-12-18. Service bulletin. Passenger Airbag Status Indicator Illumination
15521	2023-12-18. Service bulletin. In situations where your vehicle side doors will not open from INSIDE the vehicle due to low or no battery voltage, such as a discharged or disconnected battery, or if the vehicle is entered without the key fob or the fob is not working, the driver and passenger side doors can be opened from the inside of the vehicle by using the manual release levers located on the floor between the seats and the door openings.
120941002A	2023-12-11. Service bulletin. Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
120941002B	2023-12-04. Service bulletin. Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
18207 02	2022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. Revised Parts Information
18369	2022-05-31. Service bulletin. Special Coverage. Some vehicles equipped with a 2.0L turbo engine, may have a condition where a wire within the exhaust camshaft position actuator solenoid valve may break. If this were to occur, the Malfunction Indicator Lamp would illuminate, and a diagnostic trouble code DTC P0013 (Exhaust Camshaft Position Actuator Solenoid Valve Control Circuit) would set. The driver may experience rough engine idling or reduced engine torque/power. Dealers are to replace the exhaust camshaft position actuator solenoid valve as necessary. The repairs will be made at no charge to the customer.
18207	2022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
PIC5650J	2021-09-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
12-09-41-002B	2018-06-11. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
12-09-41-002B	2018-05-29. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.