WenmarOpen by Wenmar Pro

Service bulletin ESP

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10092169
Published by NHTSA2017-02-17
Manufacturer's numberESP
Manufacturer's date2013-08-19
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

"EVERY NEW MODEL YEAR, A TECHNICAL SERVICE BULLETIN WITH INFORMATION RELATING TO THE WARRANTY EXCHANGE PROGRAM IS RELEASED. THESE BULLETINS ON STIS INCLUDE ILLUSTRATIONS OF ALL EXCHANGE UNITS ALONG WITH PART NUMBERS AND OTHER RELATED EXCHANGE INFORMATION. IT IS IMPERATIVE THAT THE PART NUMBERS LISTED IN THESE BULLETINS BE USED WHEN ORDERING EXCHANGE UNITS UNLESS OTHERWISE NOTIFIED. THE BULLETIN NUMBERS ARE: 15-152-12 2012 MODEL YEAR 15-157-12 2013 MODEL YEAR 15-168-13 2014 MODEL YEAR WE ARE EXPERIENCING A HIGH NUMBER OF AUDIO/NAVIGATION EXCHANGE (CORE) UNITS BEING RETURNED WITH INCORRECT SD CARDS INSTALLED. USE OF AN INCORRECT SD CARD WILL RESULT IN PERFORMANCE ISSUES WITH THE AUDIO/NAVIGATION SYSTEM. CONFIRMATION OF THE SD CARD SHOULD BE ONE OF THE FIRST STEPS IN A PROPER DIAGNOSIS. WHEN EXCHANGING AN AUDIO/NAVIGATION UNIT, THE CORRECT SD CARD MUST ACCOMPANY THE EXCHANGE (CORE) UNIT. SD CARD PART NUMBERS ARE INCLUDED IN THE EXCHANGE BULLETINS ALONG WITH THE PART NUMBER FOR THE ORIGINAL EQUIPMENT AUDIO/NAVIGATION HEAD UNIT. IF YOUR DEALERSHIP CURRENTLY REMOVES AND STORES SD CARDS FROM STOCK UNITS, PLEASE REVIEW THE CONTROL OF THESE SD CARDS TO AVOID LOSS OR INSTALLATION OF INCORRECT CARDS. INSPECTING THE SD CARD ON ALL VEHICLES FOR CORRECT SPECIFICATION IS STRICTLY THE RESPONSIBILITY OF THE DEALERS INVOLVED. EFFECTIVE IMMEDIATELY, AUDIO/NAVIGATION HEAD UNITS RETURNED WITH AN INCORRECT SD CARD MAY RESULT IN A CLAIM DEBIT AS WELL AS A $125.00 FEE FOR ACQUIRING AND INSTALLING THE CORRECT SD CARD IN THE AUDIO/NAVI ASSEMBLY."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
SUBARU LEGACY2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20130632013-02-25. Accessories
13V0610002013-02-25. EQUIPMENT; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
01-168-09R2023-09-05. Service bulletin. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
12-249-23R2023-08-02. Service bulletin. This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
TechTIPS2023-05-08. Service bulletin. Subaru Service and Technical Support Line Newsletter
18172132023-05-08. Service bulletin. Service Manual Corrections
168011R2023-05-08. Service bulletin. Inspection Procedure for AT Oil Temperature Warning Lamp Flashing
18173132023-04-24. Service bulletin. Service Manual Corrections
15165132023-04-24. Service bulletin. Reprogramming for Non-Requested Bluetooth Audio Streaming Affecting ONLY Clarion Audio Units
1515212R2023-04-24. Service bulletin. Exchange Component Identification and prcedures
1515212R2023-04-24. Service bulletin. Exchange Component Identification and procedures
1213512R2023-04-03. Service bulletin. If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.