WenmarOpen by Wenmar Pro

Service bulletin SC117DEALERPSM

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10092109
Published by NHTSA2017-02-17
Manufacturer's numberSC117DEALERPSM
Manufacturer's date2015-03-19
NHTSA componentAIR BAGS; ELECTRICAL SYSTEM

NHTSA's summary

DEALER PARTS & SERVICE MANAGER MEMO: ATTENTION: ALL KIA PARTS & SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE AIRBAG CONTROL UNIT LOGIC FOR CERTAIN 2014-2015 MY SOUL VEHICLES. KIA PROVIDES SOFTWARE LOGIC FOR THE 2014-2015 MY SOUL WHICH CAN PREDICT CERTAIN ROLLOVER EVENTS AND PROTECT THE OCCUPANTS BY DEPLOYING THE CURTAIN AND SIDE AIRBAGS IN ADVANCE OF A ROLLOVER. KIA HAS BECOME AWARE OF A FEW EXTREME DRIVING EVENTS, TYPICALLY AT LOW SPEEDS AND INVOLVING PARKING VALETS AND/OR PROLONGED MULTI-LEVEL GARAGE DRIVING, WHICH CAN DEPLOY SUCH AIRBAGS BY COINCIDING WITH A SPECIALIZED PORTION OF THE ACU ROLLOVER DEPLOYMENT LOGIC WHERE IT IS NOT LIKELY THAT A ROLLOVER WOULD OCCUR. KIA HAS DECIDED TO ADJUST THE SYSTEM LOGIC TO REDUCE THE LIKELIHOOD OF ROLLOVER AIRBAG DEPLOYMENTS IN THESE CIRCUMSTANCES.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Air bags, Electrical system

Vehicles listed
KIA SOUL2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20243452024-06-14. Electrical
23V7240002023-10-26. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); ELECTRICAL SYSTEM:SOFTWARE
23V2180002023-03-29. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20220772022-02-21. Airbag
22V0960002022-02-18. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL
20V3890002020-07-02. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_CLI049_R22026-09-02. Service bulletin. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
SC310Z_TSB_R12026-03-12. Service bulletin. TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310Z REV 1) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on certain 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign and have completed TSB ELE310 and/or SC310A. The affected vehicles require replacement of the HV BPA due to the MIL ‘ON’ with related DTC(s) described on page 2.
SC267Z_TSB_R22026-03-12. Service bulletin. TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
PI2002B_OWNR_7012026-02-26. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B FL701) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (“ECU”).
PI2002B_OWNR_6012025-06-19. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (ECU).
CS2311_TSB_R32024-10-23. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
SC310A_OWNR15172024-06-05. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC310A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2015-2017 MY Soul EV vehicles. Our records indicate that you own or lease one of the potentially affected vehicles.
SC310A_DPSM2024-06-05. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC310A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through July 4, 2017 that had their BMS previously replaced and updated under warranty.
SC310A_DP2024-06-05. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC310A) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through July 4, 2017 that had their BMS previously replaced and updated under warranty.
SC310A_QA2024-06-05. Service campaign. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC310A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC310A.