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Service bulletin 09-039-16-3209

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10092041
Published by NHTSA2017-02-17
Manufacturer's number09-039-16-3209
Manufacturer's date2016-06-14
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE REAR CONSOLE LID LATCH HAS BEEN CHANGED TO INCREASE ITS STRENGTH.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks

Vehicles listed
MAZDA CX-52016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-050-222022-09-06. Service bulletin. Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below
09-039-16-32092017-02-24. Service bulletin. SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE REAR CONSOLE LID LATCH HAS BEEN CHANGED TO INCREASE ITS STRENGTH.
09-044-16-32272017-02-15. Service bulletin. SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE STOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A), HARDENING WHEN THE TEMPERATURE DROPS BELOW FREEZING. THE STOPPER RUBBER HAS NOW BEEN IMPROVED TO ELIMINATE THIS CONCERN.