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Service bulletin NTB13-097D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10091503
Published by NHTSA2017-02-14
Manufacturer's numberNTB13-097D
Manufacturer's date2016-08-04
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Trouble codes named

P0442, P0455, P0456

Vehicles listed
NISSAN 370Z2012, 2013, 2014, 2015, 2016
NISSAN ALTIMA2012, 2013, 2014, 2015, 2016, 2017
NISSAN ARMADA2012, 2013, 2014, 2015
NISSAN ARMADA2016
NISSAN ARMADA2017
NISSAN CUBE2012, 2013, 2014
NISSAN CUBE2015 to 2016
NISSAN FRONTIER2012, 2013, 2014, 2015, 2016
NISSAN GT-R2013, 2014, 2015, 2016
NISSAN JUKE2012, 2013, 2014, 2015, 2016
NISSAN LEAF2012, 2013, 2014, 2015, 2016, 2017
NISSAN MAXIMA2012, 2013, 2014
NISSAN MAXIMA2015
NISSAN MAXIMA2016, 2017
NISSAN MURANO2012, 2013, 2014, 2015, 2016, 2017
NISSAN MURANO HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV2012, 2013, 2014, 2015, 2016
NISSAN NV15002012
NISSAN NV200 TAXI2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV25002012
NISSAN NV25002014 to 2016
NISSAN NV35002012
NISSAN PATHFINDER2012, 2013, 2014, 2015, 2016, 2017
NISSAN PATHFINDER HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN QUEST2012, 2013, 2014, 2015, 2016
NISSAN ROADSTER2014 to 2015
NISSAN ROGUE2012, 2013, 2014, 2015, 2016, 2017
NISSAN SENTRA2012, 2013, 2014, 2015, 2016
NISSAN TITAN2012, 2013, 2014, 2015
NISSAN TITAN2017
NISSAN TITAN XD2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN VERSA2012, 2013, 2014, 2015, 2016, 2017
NISSAN VERSA NOTE2014, 2015, 2016
NISSAN XTERRA2012, 2013, 2014, 2015
NISSAN XTERRA2016
NISSAN redundant NV2002013 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V2960002023-04-26. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
20230782023-02-17. Accessories
18V2400002018-04-16. EQUIPMENT:OTHER:LABELS
15V7950002015-11-24. EQUIPMENT:OTHER:LABELS
15V3680002015-06-12. EQUIPMENT:OTHER:LABELS
20140592014-02-26. Label
13V6450002013-12-24. EQUIPMENT:OTHER:LABELS
20121562012-04-11. Label
12V1430002012-04-04. EQUIPMENT:OTHER:LABELS
20121282012-04-03. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB23-018G2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB23-018F2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB23-0672023-09-09. Service bulletin. 2014-2020 ROGUE & 2017-2022 ROGUE SPORT; REPLACEMENT JACKKNIFE (FLIP STYLE) KEYS SERVICE INFORMATION For the APPLIED VEHICLES listed above: • If the jackknife key is replaced with 80560-4BA1E, the new part provided will no longer be equipped with a key blade. • New service parts will have a keyless entry remote with a separate mechanical key. • Each vehicle can have a maximum of four (4) keys registered to the BCM. Each service part contains one (1) key and one (1) remote and will use two (2) of the available slots. • Follow the SERVICE PROCEDURE starting on page 2 to register the new mechanical key and remote.
NTB23-018E2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB11-088D2023-09-08. Service bulletin. AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018C2023-05-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018B2023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018A2023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-0182023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.